How Your Custom Order Works

Every item at Gráfica AM is handcrafted to celebrate your special milestone (Bespoke Goods). To ensure 100% precision, total transparency, and absolute peace of mind, all international orders across the United States and Canada follow our simple 4-step workflow.

Step 1: Personalized Live Consultation
Connect with our design team via JivoChat (live on our website) to share your event details, select your tailored kits, and refine your custom artwork, color palette, and dimensions.

Step 2: Formal Order Proposal & Visual Proof
Before any payment is requested, we send a complete, formal proposal directly to your email. This official document includes:
• High-resolution visual mockups of your custom products
• Itemized quantities and transparent pricing
• Guaranteed dispatch timelines and delivery estimates
• Official terms of service and product specifications

Step 3: Fast, Secure & Direct Regional Settlement
Along with your formal proposal, you can complete your order using our optimized regional settlement network:

• Direct Corporate Settlement (US & Canada Native Clearing) – Recommended
Pay directly from your preferred North American banking app (Chase, Bank of America, Wells Fargo, TD Canada, RBC, etc.) via ACH Native Clearing (United States) or Interac e-Transfer (Canada) to our verified regional Business Corporate Account.

• Order Settlement: Single payment of 100% of the total contract value, ensuring immediate manufacturing queue priority, artwork lock-in, and expedited production scheduling.
• Your Benefit: Zero international banking fees, no foreign currency conversion markup, instant local confirmation, and fast-track dispatch processing.

• Alternative Settlement Formats
For alternative payment arrangements or specific corporate payment requirements, please consult directly with our commercial team during your live briefing.

Step 4: Crafting, Quality Inspection & Express Dispatch
Upon settlement confirmation, our master craftsmen begin production. Once your order is complete, we execute our Triple-Blind Audit and provide high-resolution photo validation of your packaged goods. Your shipment is then dispatched via official postal export channels with end-to-end door-to-door tracking.